Elia International Ltd - Terms & Conditions


Terms and Conditions:

Terms of Trading


All orders over the value of 250 excluding VAT will be delivered free of charge within the UK.
Orders less than this value will incur an additional delivery charge.
Any shortages or damages on delivery must be notified to Elia International Limited within 3 days of receipt.
Please note; deliveries to Ireland and Northern Ireland may incur a higher delivery charge.

Prices & Payment

All prices are subject to VAT at the prevailing rate. Payment terms are 30 days nett for customers with an account facility. Customers without an account will be traded with on a pro-forma basis only.


All returns are subject to written authorisation by Elia International Limited.


A one year guarantee is applicable against any manufacturing defects only.


All orders are subject to acceptance by Elia International LTD, or appointed regional distributors. For customers purchasing cutlery and chinaware, the minimum order quantity is one inner pack, per item.


Changes to pricing, specifications, models and terms many occur without prior notice. Elia International LTD, will however, make every reasonable effort to provide customers with advance warning of such changes.

Product Specification

Please note item weights and gauges detailed in this catalogue may vary slightly, as the provided measurements are approximate.

Print this Page

to see our full Terms and Conditions of Sale click here